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FREQUENTLY ASKED QUESTIONS
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How long does it take to ship?Phoeline uses USPS priority mail. Shipping is available all throughout the United States and takes 1-3 business days and now ships internationally 5-10 business days. Shipping is coming from new york, shipment arrival depends on each state and country.
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What if i change my mind about an order?Phoeline gives 24 hrs before an order is processed to make any changes. You can email me at phoelinehats@gmail.com for any questions or concerns. I reply within the same day to let customers know any further information. Make sure all information is correct at checkout for all shipments to be processed or cancelled. refunds will be processed same day as cancellation
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How often do you have sales?We will be doing sales once to twice a month to cycle out any old styles to bring new ones. expect them to be one near the beginning of the month and near the end. Holiday sales will count as one of the two sales depending on the month. Length of sales will range anywhere from 2-3 day sales. Major holidays like christmas will last for 5 days.
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Are these Products for men or women?Surprise! All products are unisex. So grab those hats and match with your partner and strut the streets.
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What is the size of your Bucket Hats?23in in circumference. one size fits most. fits head sizes from ages 12 and up. anything larger please note it at checkout.
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What payments are accepted?-Paypal -Debit or credit -Apple Pay
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